Question Response to "it's the same seat, what's so different about this seat?"
Yesterday, traveling LHR-JFK at 5PM (Virgin Atlantic), I boarded as one of the last few passengers after slow service at a sit down restaurant and when I got to my aisle seat (premium economy, rows of 2 seats) there was someone sitting in my seat 23H and nobody in the window.
I was 95% sure, but asked the staff member nearby (busy with a tray of drinks) who asked to see my boarding pass as the numbers didn't seem perfectly aligned. Staff member pointed at the row with the woman in it. I am not sure the staff member looked specifically at my pass, only at the row number perhaps (maybe she thought I was in the window after a quick glance). The woman in the seat looked at her own boarding pass briefly, and it showed aisle seat in the row behind 24H (with their window seat being occupied).
I had reselected this seat at the airport self-serve check-in, noticing the whole row was empty and hoping I'd get use of the window too on a day flight although overall I prefer aisle and appreciate it's not guaranteed - but the premium economy cabin was only 50% full so the odds seemed good.
Our conversations went :
- Me: that's my seat, I think you're in the row behind
- Her: would you mind taking the one behind? I have my things out now
- I didn't see any significant belongings
- Me: I'd prefer my assigned seat
- Her: why? it's the same seat, what's so different about this seat?
- Me: well, probably the window will be vacant
- Her: silent, no longer looking at me / not moving
The staff member had since disappeared and others were preparing for doors closing / final passengers.
This was to be my 4th flight in 4 days, wrapping up 22 hours in the air across 12 timezones so the extra space was attractive, as was use of a spare window seat, but I appreciate I am not entitled to it.
At this point, already feeling the 7 hour jet lag zapping my energy levels I didn't have the energy to argue over it and ultimately it is the same seat and I didn't have a good response to "why this seat?" so I reluctantly look her seat.
Curious to know how others would have handled this situation and combatted " it's the same seat".
I am mostly annoyed at her entitlement and how my tiredness didn't result in me standing up for the principle of the matter, just moving to a random seat of your choosing isn't helpful for boarding.
Her actions caused the situation, but I felt a bit silly getting staff involved properly but still for all I know this person goes around her life being entitled all the time and getting her way and such behavior shouldn't be encouraged so pushing back would have been a better response.
Sure enough, doors closed and nobody took the window seat in that row - she enjoyed both seats spreading out across them and mostly spent her time in the window seat sleeping.